After talking to the customer, yuwei feedback to me
1) as the user shares a printer with 10 over workers, the printer is located far from her. As such, she will have to walk a distance to the printer to print each time. Batch printing is a must. Father has the insight to see the need for batch printing.
2) the user internet connection is shared by 10 other people, it may not be working sometime. Why? maybe a offline firefox will solve the problem.
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