The customer says he is using hp m1522 without any problem. Recently, cannot print right due to our change to setup requirement for all printer.
HP printer does not require any setup however for all the customer I come across, all need setup as they are not using HP. Now there is a customer using HP and without any setup. Should I continue to allow no setup or should I force all setup?
Is there a way to detect hp printer?
The customer is about 50, can hardly use a computer...
A bit off but still can use. Ask to meet at his office and solve in 5 minutes...
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